FAQs
The Beaumont Spa – Frequently Asked Questions
To ensure a relaxing and enjoyable experience at The Beaumont Spa, we have compiled answers to our guests’ most frequently asked questions. Review these helpful hints to get ready for your upcoming visit to our tranquil spa in Ouray, Colorado.
How and when should I make my Spa appointments?
We recommend scheduling your Spa services well in advance to secure your preferred treatments and times. Reservations can be made by calling us directly at 970-325-7000 or by clicking the booking button above. A credit card or hotel reservation confirmation is required to hold your appointment.
What is the Spa’s cancellation policy?
If you need to change or cancel a spa appointment, please notify us at least 24-hours in advance or you will be charged 60% of your treatment value. 100% for no-shows.
What time should I arrive for my Spa service(s)?
Please arrive at least 5 minutes prior to your scheduled service to allow time for check-in and relaxation before your treatment begins.
What if I’m late?
Arriving late will limit the time for your spa treatment, lessening its effectiveness and your enjoyment. As your service was reserved at a specific time, your treatment will end at its set time so that the next guest is not inconvenienced and the full treatment price will apply.
Can I bring my kids to The Spa?
The Spa is an adult sanctuary, and we kindly request that children are not brought to services. The Beaumont Hotel & Spa is reserved for adults aged 16 and over, ensuring a peaceful environment for all guests.
What are my responsibilities as a guest?
Please advise our spa resort staff of any special requests, sensitivities or allergies, if you are pregnant, nursing or taking any medications. We will use this information to keep you comfortable and safe throughout your spa experience. Please notify us of any discomfort or preferences regarding room temperature, music volume or massage pressure during your spa experience.
What if I have special medical conditions?
We recommend that you check with your physician before visiting The Spa. Please notify us of any special needs or concerns when you book your services. Your therapist will also briefly review your health history with you before beginning your service. If (s)he believes that the service you are scheduled for is unsafe based on any information given, (s)he may recommend canceling the service, booking another service or modifying the service to make it safe for you. As we are most concerned about your safety and comfort, the Spa reserves the right to refuse service to any guest at any time.
Where is the Spa and where should I park?
Our Ouray day spa is located on the third floor of the historic Beaumont Hotel at 5th and Main in Ouray. You may park in front of the building in our reserved guest parking. Check in at the hotel’s front desk.
What should I wear during my treatment?
Please disrobe to the level of your comfort in order to enjoy your service. A robe and sandals will be provided in your locker, or you are welcome to bring your own swimsuit for your spa experience. Our therapists are fully trained in proper draping procedures to ensure your privacy and comfort.
Spa Appointment and Service Information
Scheduling Appointments – Please make a reservation in advance for spa services. Our front desk staff will be happy to advise you on the therapies and services that best meet your needs, ensuring that your time in the spa is enjoyable and customized just for you. Please inform the front desk if you have any special requirements. A major credit card is required to hold all appointments. Reservations for our Ouray day spa may be made by calling the Spa directly at 970-325-7000 or clicking on the button above.
Considerations – Please assist us in maintaining a tranquil spa environment. We kindly request that you respect other guests by using quiet conversation and refrain from using cell phones or other electronic devices while enjoying the spa. There is no smoking in the spa.
Canceling an Appointment – Please provide us with at least 24 hours notice for canceling or rescheduling an appointment to avoid being charged the full service fee.
Valuables – Please leave valuables in your guest room. A locker will be available for your personal items and clothing. Please do not wear jewelry or watches during your treatment. The Spa at The Beaumont is not responsible for lost or stolen items.
Payment Options – We accept MasterCard, Visa, American Express, Discover, cash, and Beaumont gift certificates.
Booking Requirements – A major credit card is required at the time of booking.
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Testimonials
“The owners have done a world-class job restoring this hotel and they continue to maintain it. The rooms are stunning and immaculate. It is like spending the night in a (really comfortable) museum…When we checked in they told us they just found out they were awarded a 2013 Conde Naste Gold award. Not surprising. AND it is just not that expensive for the awesome quality.“
MDDive. Bethesda, Maryland
★★★★★
“Down to the last detail, EVERYTHING at the Beaumont is exquisite! The chocolate squares waiting for you in your room, a journal in which to write about your stay in your room, plush robes for the spa in your room, a private hot tub/sauna available to guest, heavenly message therapy give by their own message technicians, excellent service…42 inch TV in the room WITH DVD PLAYER…5 stars out of 5. 11 on a scale of 10!“
Steve R. Montrose, Colorado
★★★★★
“We have stayed at the Beaumont many times and it is always a wonderful experience. The hotel has been beautifully restored. It has a very relaxing and peaceful ambiance. The town of Ouray is a beautiful historic western town. When you stay at the Beamont and look out at the town, you feel like you have went back in time!“
Kathy V. Durango, Colorado
★★★★★
“I absolutely loved it. I have stayed at the Beaumont many times over the years since 2004 and regardless of the room that I’ve stayed in, it’s been a delight. Service is impeccable. I will continue to stay here for years to come. Ouray is an incredible destination with many options: hiking, biking, jeeping, etc“
Ellen Spokane, Washington
★★★★★
“My husband and I spent 2 wonderful evenings at the Beaumont hotel & spa in Ouray, Colorado…Immediately the Beaumont captured our hearts with it’s gorgeous antiques and charming staff. The building itself is impressive and lovingly restored. Our room on the 2nd floor was beautiful. High-end sheets, towels and bath products all add to the “special” and luxe feeling.“
Annette Sandy, Utah
★★★★★
Very cool historic building. We’ve stayed here before, during Covid. Definitely a more welcoming place now. The addition of the tavern & coffee shop is excellent – we enjoyed both! We stayed in the Hoover king room. Very roomy & comfortable. The only feedback on this room is the A/C unit and the bathroom exhaust make unpleasant noises. Sounds like they both may need a tune up. Otherwise, perfect place to stay in beautiful Ouray. Great location & walking distance to everything! Staff was awesome, friendly & helpful. Parking has never been an issue.
Mary Chinander
★★★★★